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Course - Programme Management
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No. 04704560
 


Interpersonal Skills

This two day course develops the delegates to develop advanced consultancy and project related skills on a course that uses innovative role play exercises to allow delegates to practice skills in a 'safe' environment.

Booking: Contact us

Where:    Course Venue

When:     Schedule


Who Should Attend ?

  • Personnel wishing to develop their  inter personal skills

  • Personnel who want to become more effective and help others develop

The Benefits of Attending

  • A company culture of people development and "can do" attitude;

  • Personnel that communicate effectively and confidently;

  • Increased job satisfaction of employees leading to higher rates of staff retention;

  • Avoid employee tensions;

 

Interpersonal Skills - Course Synopsis
1. Personal objectives
2. Self assessment
3. Listening skills
4. Feedback skills
5. Introduction to Behaviours
6. Assertiveness skills
7. Influencing skills
8. Power and influencing
9. Conflict handling
10. Conclusions