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Course - Programme Management
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No. 04704560
 


Facilitation Skills

This three day course develops the delegates facilitation skills in a group environment.

Booking: Contact us

Where:    Course Venue

When:     Schedule


Who Should Attend ?

  • Personnel wishing to develop their facilitation skills.

  • People who need to gather information from groups.

The Benefits of Attending

  • A company culture of people development and "can do" attitude;

  • Personnel that communicate effectively and confidently;

  • Increased job satisfaction of employees leading to higher rates of staff retention;

  • A consistent and formal approach to facilitating and information exchange.

Facilitation Skills Course Synopsis
1. Personal objectives
2. About facilitation - definition, advantages and disadvantages
3. The five stage process of facilitation
4. Skills for facilitators - process, content and active listening
5. Preparation
6. Key things to start a facilitation event
7. The Agenda
8. Neutral facilitation
9. Working with groups
10. Ending an event
11. Concluding an event and follow up
12. Dealing with difficult people and challenging unacceptable group behaviour
13. Creative problem solving
14. Conclusions and planning for the future